David Mamet to the writers of The Unit:
Our friends, the penguins, think that we, therefore, are employed to communicate information — and, so, at times, it seems to us.
But note: the audience will not tune in to watch information. You wouldn’t, I wouldn’t. No one would or will. The audience will only tune in and stay tuned to watch drama.
Question: what is drama? Drama, again, is the quest of the hero to overcome those things which prevent him from achieving a specific, acute goal.
I suspect "the penguins" is Mamet's way of writing "the suits." There's much more, and I recommend you read it all.